Refund policy
Last updated: September 30, 2026
Our 30-day money-back guarantee
Take your Gummy Gardens creatine gummies for 30 days. If you're not happy with them, we'll give you your money back.
- How to claim: email gummysales@gummygardens.com within 30 days of your order's delivery date with your order number and a short note.
- What we refund: the price you paid for the products in that order, including tax. Shipping charges are not refunded.
- Limits: one guarantee refund per customer (and per household, address or payment method), covering a single order. For subscriptions, the guarantee covers your first subscription order only; later renewals are covered by the "Damaged, defective or incorrect items" section below.
- What we may ask for: before approving a refund we may ask for a photo of the bag, or ask you to send back any remaining product. If we ask for a return, we'll tell you where to send it; return shipping is at your cost.
- Not covered: free, gifted, sample or giveaway products; products bought from anyone other than Gummy Gardens or an authorized marketplace; and orders for which a chargeback or payment dispute has been filed.
- Fair use: we may decline claims that appear fraudulent or abusive, including repeated claims under different names, emails or addresses.
- Where it applies: orders placed on gummygardens.com. Orders placed on TikTok Shop, Amazon or other marketplaces are handled under that marketplace's return and refund policy.
Damaged, defective or incorrect items
If your order arrives damaged, defective or with the wrong item, email us within 7 days of delivery with your order number, a short description and photos. Once we've confirmed the issue, we'll send a replacement or a refund, whichever you prefer. We may ask you to return the item; if so, we'll cover the return shipping.
Returns of products
Because our gummies are a dietary supplement for personal use, we can't take opened or used products back for resale.
Incorrect addresses
Please check your shipping address before you place your order. We can't refund or replace orders delivered to an incorrect address that was entered at checkout, but we'll help you contact the carrier.
Subscriptions
You can cancel a subscription at any time before its next renewal (see our Subscription Policy). A renewal that has already been processed and shipped isn't refundable, except under the guarantee for your first subscription order or the damaged, defective or incorrect items section above.
How refunds are paid
Approved refunds go back to the original payment method. Depending on your card issuer, it can take 5–10 business days to appear on your statement.
Contact us
Healthlite LLC, doing business as Gummy Gardens · gummysales@gummygardens.com · 15257 Amberly Dr, #407, Tampa, FL 33647, United States